Privacy Policy

At our service accessible via https://uk-intellectual-property-documents-translation-services.rapidvoice.net, often referred to as uk-intellectual-property-documents-translation-services (‘the Company’ or ‘we’), your privacy is of utmost importance and we are committed to protecting your data with diligence. This Privacy Policy provides a detailed explanation of our approach to managing personal data, in line with a variety of global privacy standards, including but not limited to Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

This policy is designed to cover the personal data we process when you interact with our website, applications, services, and products. It is important to be aware that this policy does not extend to external platforms, applications, products, or services you might access through our platform, each of which will have its own privacy policies.

Our privacy practices apply to the following scenarios:

  • When you engage with our applications and services as a registered user.
  • When you navigate our websites that reference this Privacy Policy.
  • When you communicate with us, such as receiving newsletters, emails, calls, or text messages/SMS.

In these interactions, we collect various forms of personal data, which may include:

  • Information related to your account profile.
  • Payment details necessary for transactions.
  • Financial information pertinent to billing and accounting.
  • Records of purchases made through our platform.
  • Mobile device identifiers for app functionalities.
  • Location data where relevant to service delivery.
  • Feedback you provide on our services.
  • Social media information if linked to your account.
  • Details about the products you use or inquire about.

This personal data is collected through various means, including direct user input, interactions with our services, and automated technologies such as cookies and tracking tools. Additionally, we may receive personal data from third parties, which is subject to their respective privacy practices.

Our website uses cookies to enhance the user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each with a specific role in how our service operates and delivers information to us. Users have the option to manage their cookie preferences via our dedicated Cookie Manager tool.

We maintain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the purpose is fulfilled or the mandated retention period expires, we take steps to delete or anonymize the data in a secure manner.

To safeguard your personal data, we implement robust organizational and security measures. This includes employing encryption for data transmission and collaborating with secure third-party service providers.

We recognize the importance of protecting children’s privacy. Our services are not intentionally designed for or directed to children under 18 years of age. We do not knowingly collect personal data from individuals in this age group.

As a data subject, you have rights under various privacy laws depending on your jurisdiction. These may include the right to access, rectify, delete, restrict processing, transfer your data, object to processing, and non-discrimination, among others. To exercise these rights or if you have any concerns about how we handle your personal data, please reach out to our privacy team via email at contact@uk-intellectual-property-documents-translation-services.rapidvoice.net or through written correspondence to the address provided on our website.

We reserve the right to update this Privacy Policy from time to time to reflect changes in our data handling practices or as required by law. Any changes will be posted on our website for your review.

For privacy-related inquiries, unsubscribe requests, or if you wish to contact us regarding any aspect of our data processing activities, please feel free to reach out via the contact information provided.